When starting program: system file: \pw.mdb does not exist.

KB000003 Submitted by Andy Colonna on Nov-27-2013 2519 hits

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Description of Problem or Issue

When starting the program, you receive an error that the system file pw.mdb does not exist. This generally happens when the database does not reside in the default install folder.

Applies To: Instant Quote Professional


Resolution
To resolve this issue, make sure the pw.mdb file resides in the same folder as the back end database.accdb file.

You can find a copy of the pw.mdb file in your program folder: c:\program files\instant quote professional\.

Example: Suppose your database.accdb now resides at F:\ServerData\IQProDatabase\Database.accdb. Locate the file pw.mdb from the install folder, and then copy this file to F:\ServerData\IQProDatabase\. This will fix the issue.

It is important to note that if you create folders for separate databases, you must always store a pw.mdb file in each folder where there is a database.accdb file.


Resolved on: November 27th, 2013


Additional Information:
If you are unable to locate this file, download a blank pw.mdb file using the link below, then unzip this file to the folder that contains your database.

Article Last Updated on: June 21st, 2014


-- Links --

Download Blank pw.mdb file at:http://www.pcesoft.com/downloads/pw.zip



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