Add Parts to Current Quote (Invoice or PO) button is not working

KB000016 Submitted by Andy Colonna on Jan-24-2014 11213 hits

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Description of Problem or Issue

When clicking the "Add Parts to Current .." button (quote, invoice, etc.), the 'Add Parts Browser' window fails to open.

Applies To: Instant Quote Professional


Resolution
Some windows automatic updates for ms office can break the functioning of the ms access 2010 runtime.

To fix this issue, you can do one of 2 things:

* Re-install the full IQPro.exe file. Your database WILL BE preserved, as the install is set to never overwrite your database file. Re-installing will restore the functioning of the ms access 2010 runtime program.

* Doing a Windows System Restore to the previous day's restore point can also fix this issue.. However, chances are the update will just install again when shutting down for the evening, so this is not the best choice.


Resolved on: January 24th, 2014


Additional Information:
Important Note!!: A link is given for downloading the full version IQPro.exe file. However, if you are NOT licensed for the current major version, DO NOT download, as your key will not work.

Article Last Updated on: January 25th, 2014


-- Links --

Full IQPro.exe file (latest version)http://www.pcesoft.com/downloads/IQPro.exe



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